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AI customer service that says 'I completely understand your frustration' and then does absolutely nothing

Spent 25 minutes in a chat before realising it was a bot the entire time. Not once did it tell me that. Just kept saying 'let me look into that for you' and then looping back to the same FAQ.
PE
PeevedWeasel5534·2mo

be honest. overreacting?

be the first to weigh in

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6 claps back

to clap back.

0
SpicyPangolin5416SpicyPangolin54161mo

They literally have no power most of the time sadly

3
VE
VexedMarmot44182mo

the one that gets me is when they say 'great question!' to a complaint. that is not a great question. i am angry.

1
SP
SpicyPangolin77412mo

the illusion of support without any of the support

1
VE
VexedMarmot44182mo

asked one why my order hadn't arrived. it told me to check the tracking. the tracking said 'delivered.' that's why I was there.

4
LI
LivedLemur22652mo

if you swear it escalates faster. not recommending it. just noting it.

1
FU
FuriousPenguin55712mo

type 'human' or 'agent' repeatedly. sometimes it works. sometimes it just says 'i understand you'd like to speak to someone'

swipe left for next bitch →