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Tech
7

Whoop shows a fake error when you try to cancel your free trial. the error disappears if you try to subscribe.

Tried to cancel before being charged. Got an error message saying 'something went wrong, please try again.' Tried three more times. Same error. Clicked 'subscribe' out of curiosity. No error. Smooth as anything. That error is a feature, not a bug.
EX
ExasperatedSloth1165·1mo

be honest. overreacting?

be the first to weigh in

🤖 hot take

maybe whoop is just testing your commitment to fitness before letting you cancel for real

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6 claps back

to clap back.

2
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GratedNerves55901mo

if the error disappears when you pay, the error was never real

1
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GratedNerves55901mo

the FTC has a proposed rule on this exact behaviour. has been proposed for 18 months. nothing yet.

3
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BoilingQuietly33981mo

screenshot everything when cancelling anything. timestamp it. email it to yourself.

2
RU
RuefulHedgehog44011mo

dark pattern design has a name. it's called a 'roach motel.' easy to get in, impossible to get out.

3
MU
MutteringCactus77341mo

the 'error' that only affects exit actions is the most honest form of lying

2
MU
MutteringCactus77341mo

I got charged for a second month because of this exact thing. disputed with my bank. won. would not recommend the process.

swipe left for next bitch →